Last Updated: August 2, 2004
If you have questions or concerns regarding this statement, you should first contact email@example.com.
From time to time, eSearch Logistics may introduce new products and services. To the extent that these new products and services affect this policy, this policy will be updated. Please see item number 5 for more details.
eSearch Logistics provides the registered user with web sites and other Web based marketing and branding tools. eSearch Logistics makes its products and services available under a number of different subscription plans. Because many eSearch Logistics products and services are Web based, it requires the use of first and last names, a password, a valid email address as a login, a billing address and a valid credit card to process payment for service. Therefore, at a minimum, we require such necessary information during the registration process.
PERSONAL INFORMATION: Because of the nature of our product, we must collect personal information from users during the registration process, including first and last names, a valid credit card to process payment for service, an email address to be used as a login, a billing address and a password. Your email address may be used to send you periodic newsletters from eSearch Logistics or third-party advertisers, but only upon your express consent. We use the information collected to deliver services, process payments, communicate with you about orders, products and services and to update our records and generally maintain your accounts with us.
Because of our commitment to present the best possible product to all our users, we track the category of services selected by our individual users as well as all information pertaining to user satisfaction. To ensure the quality of our products and services, we reserve the right to maintain evaluation and feedback records indefinitely.
PARTNERS: In some cases we provide services or sell product lines jointly with other businesses. For these co-branded offerings in which a third party is involved in your transactions, we will sometimes share or jointly collect customer information related to those transactions with that third party.
SECURITY INFORMATION: eSearch Logistics may also collect certain standard information about your computer for security and identification purposes. This information may include: IP addresses, domain name, access times, network adaptor MAC addresses and the primary disk-drive serial number of machines that have any eSearch Logistics software downloaded and installed. This information is used for the operation of the service, to identify and protect our customers and to control unauthorized use or abuse of our services. All information is encrypted during transmission and is stored securely within our servers.
SESSION RECORDS: To maintain our quality of service and to assist in the analysis of product performance, we may also gather data on connection information, including the timing and size of all packets sent over the Internet during a session. The gathered information is used only to ensure the highest quality experience possible at eSearch Logistics.
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